I am so thankful that I contacted Dodson Pest Control with my concerns. From the start of the phone call, the individual that listened to my concerns and coordinated my services was awesome. She assured me that she would get someone out to see my home and get it taken care of. The very next day, during the time scheduled, Mr Jeff showed up on time and on his own will removed his shoes before entering my home (I didn't require that he was just that respectful of my home). Jeff inspected my home, was very thorough about what he was going to do and why he was doing what he was doing, and he provided me with information about everything that I needed to know about the issue that I had (I can be an exterminator now LOL). Jeff was the absolute best! I will definitely recommend Dodson to anyone needing Pest Control Services, their employees provided the best customer service that I’ve experienced in a very long time, they represent your organization very well. I will forever be a loyal customer to Dodson because of that alone.Thank you all for everything!
Response from the owner: Tamika, we cannot express enough gratitude for your generous feedback and for sharing your experience with Dodson Pest Control. It's heartwarming to hear that from the initial phone call through to Jeff's respectful and thorough service at your home, we were able to meet your needs and exceed your expectations.The dedication to providing exceptional customer service is a cornerstone of our company ethos, and hearing that this was reflected in your interactions with our team is incredibly gratifying. Our staff, from those who coordinate services to our field technicians like Jeff, are committed to not only solving pest issues but also ensuring you feel informed and respected throughout the process.Jeff's professionalism and commitment to respecting your home are examples of the high standards we set for all our team members. We're thrilled to know his efforts have made such a positive impact, and we'll be sure to share your kind words with him and the entire team. Feedback like yours is a wonderful motivator and reaffirms the value of the work we do.Thank you for recommending Dodson Pest Control to others and for your commitment to remain a loyal customer. It's our privilege to serve you, and we look forward to continuing to earn that loyalty with every visit.Should you have any further needs or questions, please don't hesitate to contact us. Your satisfaction and peace of mind are our top priorities. Thank you once again for your support and for being a part of the Dodson family.