Billy is the best. I am proud customer of Dodson for last 20 years. My home and my business. Billy always gives me headsup for my next service by texting me, which day and what time he will be at my home. Loved it this kind of professionalism. Before Billy, Daniel was my rep. from Dodson for 19 years. He was also the BEST..
Response from the owner: Hi Hetal, Thank you for your heartfelt review and for being a valued member of the Dodson family for the last 20 years. We're truly honored to have served both your home and business over these two decades. Hearing that Billy has continued the tradition of excellence set by Daniel is incredibly gratifying.Billy's commitment to keeping you informed about your next service and his overall professionalism are qualities we hold in high regard. We believe that clear communication and respect for our customers' schedules are key components of outstanding service, and we're delighted that Billy exemplifies these principles.Your kind words about both Billy and Daniel reflect the long-standing relationship we strive to build with all our customers, based on trust, reliability, and the highest level of service. We're proud to have representatives like Billy and Daniel, who have clearly made such a positive impact on your experience with us.Thank you once again for your loyalty and for taking the time to share your appreciation. We will be sure to pass your praises on to Billy, and we'll remember Daniel's years of service fondly. Feedback like yours motivates us all to continue delivering the best possible service.We look forward to many more years of serving you and continuing to meet your pest control needs with the same dedication and professionalism you've come to expect.Should you have any further needs or wish to share more feedback, please don't hesitate to reach out. Your satisfaction is our top priority.