Dodson Pest Control, specifically their technician Rob, has been coming into our home on a quarterly basis, for 21 years now!! Rob is not "the bug guy" to us, my children have literally grown up knowing him, he is like family to us. For example, my 21 year old daughter recently moved into her own place, she called one day to tell me she had just talked to Rob. She said he liked her place and told her she was doing a good job keeping it neat and clean. She was so excited to see his familiar face and to speak with him. The girls at my office laughed when I told them I left Rob a to-do list on our kitchen counter and he had better not forget to unload the dishwasher this time 😂 You know you have someone you can really trust when you keep a key just for them, to give them access to come into your home whenever it's needed. Having a service technician like Rob is priceless to us. When we see anything out of the ordinary, as far as pests in or around our home, which rarely happens since we have had such routine pest control throughout the years, I text Rob and send him a picture. He comes right out to resolve the issue. Honestly, I just can't say enough about how pleased my family has been with Dodson. We are so thankful to have Rob, he's such an awesome guy. In conclusion, I want to use this platform as an opportunity to personally and publicly give Rob Walker the gratitude he really deserves and probably doesn't hear as much as he should. So, thank you Rob, for the entertaining dance you put on display while fighting that pesky wasp nest on our front porch, for carefully spraying around Charlotte's web, the Garden Spider at our back door, because I thought she was beautiful and asked you to spare her life ❤️ for talking to our cats, for risking your life on multiple occasions through the years, venturing into the "unknown" that was behind our kids closed bedroom doors 😳 even we were afraid to go in there!! Thank you for 21 years of amazing service!! I hope we continue to see you for at least another 20 years!!
Response from the owner: Hello Crystal, Thanks for the great review! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!