Commercial and Residential Pest Control Services | Dodson Bros. Exterminating Co., Inc.
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Local Office
Local Office
Richmond South
Serving the Richmond South area
Richmond is home to many things, including its fair share of pests. If you are experiencing pest issues, you want someone you can trust. Dodson Pest Control is proud to serve the region of Richmond, VA.
We have more than 70 years of pest control experience, giving us the expertise needed to ensure you can enjoy a pest-free home or business. Our inspections are always free. During your inspection, our technicians will help you create a customized preventative maintenance plan for your property.
If you wish to get in touch with our Richmond office, please use the form below and a member of our team will be in touch shortly.
Hours of Operation: Monday—Friday 8:00 a.m. to 5:00 p.m.
Call Us Today! (866)733-5101
Services
What Our Customers Say
Kayla Cave was kind, respectful, arrived early, and informed me of all that was being done
Response from the owner: Pete, thank you for sharing your positive feedback about your recent experience with Kayla Cave. We're thrilled to hear about her early arrival, kind and respectful manner, and her thoroughness in keeping you informed about the services provided. Kayla's approach is a great representation of the core values we uphold at Dodson Pest Control, emphasizing both excellent customer care and transparency.Your kind words will be relayed to Kayla as an affirmation of her exemplary work. Such praise not only uplifts our team but also reinforces our dedication to providing the highest quality of service to our clients.Thank you for choosing our services. We eagerly anticipate the opportunity to continue offering you the exceptional service that Kayla demonstrated.
Dodson does a great job keeping the pests away. I appreciate Derrick , who is always very polite , professional.He knows we have a small dog ,and always makes sure the gate is secure to the backyard .He always goes the extra mile to make sure he takes care of my pest problems, including mice.I definitely recommend Dodson Pest Control.
Response from the owner: Hi Rick, thank you for your wonderful feedback and for recommending Dodson Pest Control. We're delighted to hear that Derrick's service has been so effective and considerate, especially in ensuring the safety of your small dog by securing the gate each visit. His professionalism, politeness, and dedication to going the extra mile truly reflect our commitment to providing exceptional service.We greatly appreciate your recognition of Derrick's efforts and the overall effectiveness of our pest control solutions. Your satisfaction and recommendation are incredibly valuable to us, and we're thrilled to have earned your trust.Thank you for choosing Dodson. We look forward to continuing to serve you and keep your home pest-free.
Response from the owner: Dear Beverly, Thank you immensely for the fantastic five-star review! We're ecstatic to see such glowing feedback. At Dodson, we're passionate about delivering top-notch service, and it's incredibly gratifying to know we've succeeded with you.Your enthusiastic support means the world to us and energizes our team to keep pushing the boundaries of quality and service. We're thrilled you've had such a great experience and look forward to maintaining this standard in all our future interactions.Many thanks for choosing our services. We can't wait to impress you again soon!
I met Kayla for my second pest control treatment and she was quick but efficient! She was pleasant and very helpful in answering any questions I had too. Thank you Kayla for your professionalism and service.
Response from the owner: Greetings Keontae, it’s fantastic to hear about your positive encounter with Kayla during your second pest control treatment! We're thrilled that her quick yet thorough approach, coupled with her engaging and informative interaction, made a great impression. At Dodson Pest Control, we believe that our team's ability to be both efficient and approachable is crucial, and Kayla embodies these qualities superbly.Your appreciation for Kayla’s professionalism and dedication to service is greatly valued. We’ll make sure to share your gracious comments with her, as such feedback not only motivates but also celebrates the impactful service our team strives to deliver.Thank you for trusting us with your pest control needs. We’re eager to continue providing top-tier service and look forward to assisting you in the future. If there’s anything more you need or further questions arise, just let us know. We’re always ready to help!
Great service, professional guy, excellent quality
Response from the owner: Hello Stanley, Thank you for the great review! We're thrilled to hear you appreciated the professionalism and quality of our service. At Dodson, we aim to deliver excellence and are glad to meet your expectations.We look forward to serving you again. If there’s anything else you need, please let us know.
Dinwiddie, VA. Brian is amazing and so knowledgeable!! He explained everything so well and answered all of our questions in detail. Brian had absolutely amazing customer service!!!! Every employee who serviced our home has done a great job however Brian has went the extra mile!
Response from the owner: Greetings Alex, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!
Derrick is always on time, thorough, and consults to determine any special needs. He is a five star rep of Dodson.
Response from the owner: Greetings Lawrence, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! Hope you visit us again soon!
Derrick is prompt, thorough and polite. Great experience!
Response from the owner: Greetings Jeannette, Thank you for your kind words about Derrick. We’re thrilled to hear that his promptness, thoroughness, and politeness contributed to your great experience with us. We pride ourselves on delivering top-notch service, and Derrick is a wonderful example of our commitment in action.We'll make sure to share your positive feedback with Derrick—it’s always motivating for our team to hear when their efforts are appreciated.Thank you for choosing our services. We look forward to continuing to provide you with exceptional service.
Kayla Cave best tech we have had!
Response from the owner: Greetings Katherine, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.
We had issues with ants for a few years in the summer months and always tried to self treat with in-store treatments but never really solved the problem.Based on other recommendations, we went with Dodson and within two months our ant problem was completely resolved.It’s spring now a year later and we still haven’t seen any ants inside. Derrick is our local rep and he has been great. Always calling a day before to remind us of our treatment and listening to any issues we may have had. Would definitely recommend if somebody has had pest issues in the past and self treatment hasn’t worked
Response from the owner: Dear JP, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.
Our service is always good. Sometimes it might be a rush job that causes some areas to be missed; however, it is caught and taken care of quickly, and we are pleased with the service.
Response from the owner: Bertha, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. We're here for you anytime!
Derrick was very thorough and professional. Great job
Response from the owner: Hey Earl, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.
I have not had many issues with pests since using Dodson Pest Control. Kayla is wonderful! She always contacts me prior to coming out. She is fast and efficient. And my doggy loves her.
Response from the owner: Aliya, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. We're here for you anytime!
Gary called within the time frame I was given. He was in the area already and was able to come right out. He thoroughly inspected our problem area, identified the problem and took care of it. He was friendly, professional and provided great customer service. Could not have asked for a better response.
Response from the owner: Hi Kristine, we are incredibly grateful for your feedback and pleased to hear about your positive experience with Gary. His promptness, thorough inspection, and resolution of your issue reflect the high standards of service we aim to provide at Dodson Pest Control. Gary’s blend of friendliness, professionalism, and commitment to great customer service is a testament to our team’s dedication.We’re delighted that Gary could address your needs effectively and exceed your expectations. Your satisfaction is our top priority, and feedback like yours reaffirms that we’re achieving our goal of delivering exceptional service.Thank you for choosing us, and for your kind words about Gary. We'll ensure he receives your compliments, which no doubt will be as encouraging for him as they are for us.Should you require further assistance or wish to share additional feedback, please don’t hesitate to reach out. We're here to continue providing top-notch service.
Response from the owner: Dear RC, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.
Dodson has consistently provided great service since they’ve been treating our home. Derrick is friendly and communicative and always attentive to our needs. Would definitely recommend!
Response from the owner: Hello Veronica, thank you for sharing your positive experience with Dodson and Derrick. We're delighted to hear about the consistent, high-quality service you've received since we began treating your home. Derrick's friendliness, communication, and attentiveness truly embody the values we strive for at Dodson Pest Control.Your recommendation means a great deal to us. It's feedback like yours that motivates our team to continue delivering exceptional service and underscores our commitment to meeting our clients' needs.We'll make sure to pass your kind words on to Derrick and the rest of our team. Thank you for trusting us with your home, and we look forward to continuing to serve you with the same dedication and care.Should you have any further needs or wish to share more feedback, please don't hesitate to reach out. Your satisfaction is our top priority.
Derrick was a wonderfull help today
Response from the owner: William, we're thrilled to hear about your positive interaction with Derrick today! It's heartwarming to know he was able to provide the assistance you needed. At Dodson Pest Control, having team members like Derrick, who genuinely care and strive to exceed expectations, is what we take pride in.We'll share your praises with Derrick—such kind acknowledgments are a true source of inspiration for us all.Thank you for choosing our services. We eagerly anticipate the opportunity to continue offering you exceptional support and care.
Did a good job spraying for ants all around house!
Response from the owner: Greetings Tom, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration!
Derrick is always professional, helpful and willing to answer any questions we have. Glad to be on his route.
Response from the owner: Hey Robyn, it’s fantastic to hear your appreciation for Derrick's consistent professionalism, assistance, and his willingness to engage with your queries, we aim to provide not just service, but support and guidance, qualities that Derrick exemplifies with every interaction.We're thrilled to know that being on Derrick's route adds to your satisfaction. It's feedback like yours that highlights the impact of our dedicated team members.Rest assured; Derrick will receive your compliments. Acknowledgments like yours boost our morale and drive us to maintain our high service standards.Thank you for trusting in our services. We're honored to have you as a customer and eager to continue exceeding your expectations.For any additional questions or support, please don't hesitate to get in touch. Ensuring your happiness with our service is what we're here for.
Derrick is always great at going the extra mile and so polite and courteous
Response from the owner: Hi Emmanuelle, We're overjoyed to hear about your experiences with Derrick! His commitment to not just meeting, but exceeding expectations, along with his politeness and courtesy, truly sets him apart. At Dodson Pest Control, we cherish team members who embody our ethos of exceptional service and genuine care for our clients.Your acknowledgment of Derrick's efforts brightens our day and motivates us all to continue elevating our service standards. Rest assured, we will share your heartfelt compliments with him; recognition like this is a wonderful motivator.Thank you for your kind words and for letting us know how Derrick has made a difference. We're excited to keep delivering the outstanding service you've come to love from us.Should you need anything further or wish to share more insights, we're here for you. Your continued satisfaction is what we strive for.
Kayla Cave has been regularly servicing my home for a while now. She is very professional, pleasant and thorough. I am very happy that I don't have a bug problem, and with his services I expect it to remain that way..
Response from the owner: Thank you, Eric!
Andrew was great. arrived right on time. He was very personable and professionnal. He told me exactly what he would be doing and why. I was very impressed with the entire experience.
Response from the owner: Hello Pat, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.
Kayla cave is very professional, when she comes in she greets me with a smile, when she's done she let's me know how everything looked
Response from the owner: Hi Cathy, thank you for taking the time to commend Kayla Cave's professionalism and friendly demeanor. It's heartening to hear that her approach, from greeting you with a smile to providing updates after her service, adds to the positive experience we aim to deliver at Dodson Pest Control. Kayla’s dedication to excellent service and clear communication reflects our core values, and your recognition of her efforts is greatly appreciated.We’ll make sure your kind words reach Kayla, as such positive feedback is both encouraging for her and a testament to the high standards we strive to uphold.Thank you for choosing us for your needs. We're thrilled to have Kayla on our team and pleased to hear you value her service. We look forward to continuing to provide you with the same level of professionalism and care.For any further assistance or to share additional feedback, please don't hesitate to reach out. Ensuring your satisfaction is our top priority.
Derrick is awesome like always
Response from the owner: Hi Sarah, thank you for sharing your ongoing enthusiasm for Derrick's service! Hearing that he continues to be "awesome like always" is music to our ears. At Dodson Pest Control, we strive for excellence in every interaction, and its team members like Derrick who make that goal a reality.We'll pass your praise on to Derrick. Encouragement like yours not only boosts morale but also reaffirms our commitment to delivering outstanding service.We're grateful for your support and look forward to many more instances of Derrick exceeding your expectations.
Derrick has been very professional and proficient with his service. We are thankful to have him help keep our facility free from any unwanted outside elements.
Response from the owner: Dear Gray Space RVA, thank you for taking the time to commend Derrick on his professionalism and proficiency. Hearing that his service has effectively maintained your facility free from any unwanted elements is a testament to the dedication we strive for at Dodson Pest Control. Derrick's commitment to excellence is a valued asset to our team, and we're thrilled to know his efforts have made a positive impact on your experience.We are grateful for your acknowledgment of Derrick's contributions and your trust in us to protect your facility. Rest assured; we'll share your kind words with Derrick; such recognition is incredibly motivating.Thank you for choosing our services. We look forward to continuing to provide you with the high-quality service that Derrick represents.Should you have any further needs or wish to share additional feedback, please don't hesitate to reach out. Your satisfaction and peace of mind are our utmost priorities.
Derrick has been doing a great job as a representative of Dodson, providing good service to our home for the past several years. He calls a day or two ahead of time to make sure it is convenient to come, asks for updates on any potential problem areas, and follows up after inspection/treatment to let us know what has been done.
Response from the owner: Hi Jane, thank you for sharing your experience with Derrick and his dedicated service over the past several years. We're delighted to hear about the meticulous care and professionalism he brings as a Dodson representative. Derrick's practice of calling in advance, checking in on potential issues, and providing thorough follow-ups exemplifies the commitment to customer satisfaction we hold dear at Dodson Pest Control. Your feedback is incredibly valuable, highlighting the importance of thoughtful, personalized service. Rest assured, we'll share your kind words with Derrick, as recognition like this is both motivating for our team members and affirming of the high standards we aim to maintain.Thank you for choosing Dodson for your home's pest control needs. We look forward to continuing to serve you with the same level of excellence and attention to detail that Derrick has shown.Should you have any further needs or wish to share additional feedback, please don't hesitate to reach out. Ensuring your satisfaction and peace of mind are our utmost priorities.
Response from the owner: David, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.
We have been using Dodson Pest Control (Chesterfield County Virginia area) ever since we moved here over twenty years ago. They come out once a year to inspect for termites and treat if necessary. A few years ago we started having problems with cockroaches getting into the garage and occasionally into the house. We consequently contracted with Dodson to come out six times per year and treat for them. So far the treatments have been successful.Today Derrick from Dodson came out to inspect the house and apply another application. He has been here a few times before - he is always friendly, courteous, knowledgeable and thorough. He's a keeper! Thank you Dodson for your service and a special thanks to Derrick!
Response from the owner: Doug, thank you for your loyalty and for sharing your long-standing experience with Dodson Pest Control. We are honored to have been your choice for pest control services for over twenty years. Hearing about your satisfaction with our annual termite inspections and the effectiveness of our treatment for cockroaches truly means the world to us.We're delighted to receive your feedback on Derrick's recent visit. His friendliness, courtesy, knowledge, and thoroughness are qualities we highly value, and it's great to know he has consistently met your expectations. Derrick is indeed a valuable member of our team, and we're thrilled you think he's a keeper!Your special thanks to Derrick will be passed along to him; such recognition is incredibly motivating and reinforces the importance of the dedicated service we strive to provide to all our customers.Thank you once again for choosing Dodson for your pest control needs and for your continued trust in us. We look forward to serving you for many more years to come, maintaining the high standard of service you've come to expect.If you have any further needs or questions, please don't hesitate to reach out. Your peace of mind and satisfaction are our top priorities.
Kayla got rid of the bad guys😊
Response from the owner: Barbara, Thank you for sharing your cheerful feedback! We're thrilled to hear that Kayla successfully ousted the "bad guys" and restored peace to your environment. Her expertise in pest control really does make her a superhero in our eyes.We'll make sure to pass your kind words and smiles on to Kayla. Positive feedback like yours not only brightens our day but also reinforces the importance of the dedicated service we aim to deliver.Thank you for choosing us!
Derrick is very friendly and professional! He's always in time!!
Response from the owner: Greetings Carol, Thank you for highlighting Derrick's friendliness, professionalism, and punctuality. We're thrilled to hear about your positive experiences with him. Derrick's commitment to excellence is a key part of Dodson's promise to deliver reliable and high-quality service.We'll be sure to share your kind words with Derrick; such feedback is greatly motivating. Thank you for your support, and we look forward to continuing to serve you with the same dedication.
Dodson Pest Control sent us an awesome worker, Derrick. Derrick is always polite and pays attention to detail. He takes his time to make sure your home is treated to protect your home from critters.We did have Brian for a number of years and were sorry to see him leave this position but were overjoyed that he received a promotion. We didn't think we would get another super star likeBrian but we were wrong. Derrick has exceeded all of our expectations. Thank you Dodson for having quality personnelworking and representing your company.
Response from the owner: Thank you, Mike!
Derrick is a great technician! He is kind and courteous. Great representative for the company
Response from the owner: Mithico, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!
Response from the owner: Hi Karen, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.
Derrick has been my technician for years and always provides top level customer service.
Response from the owner: Thank you, Kevin!
Derrick did a great job, was courteous and let us know when he arrived and left.
Response from the owner: Hello Andi, we're thrilled to hear about your satisfaction with Derrick's work and his thoughtful manner. His commitment to keeping you informed about his service times showcases the kind of respect and transparency we strive for at Dodson Pest Control. It’s feedback like yours that highlights the excellence we aim to achieve in every interaction.Rest assured, Derrick will receive your compliments—it’s affirmations like these that fuel our dedication. Thank you for trusting in our services; we eagerly anticipate offering you the same exemplary care moving forward.
Derrick is very nice and professional. I like the way he brushes the exterior of my windows and asks if there are any current bug problems
Response from the owner: Hi Randie, thank you for sharing your positive feedback about Derrick. His professionalism and thoughtfulness, especially in maintaining the exterior of your windows and inquiring about any pest issues, truly represent the care and attention to detail we value at Dodson Pest Control. It's wonderful to hear that his approach resonates with you.We'll make sure Derrick knows his efforts are appreciated. Feedback like yours encourages our entire team to maintain high standards of service.Thank you for your trust in us. We're here to continue providing you with excellent service.
Derrick is terrific and is so respectful, kind and works hard to always make sure our service is top notch!
Response from the owner: Greetings Jen, we're thrilled to hear your praise for Derrick! His commitment to providing respectful, kind, and diligent service truly reflects what we aim for at Dodson Pest Control. It's wonderful to know he consistently delivers excellence.Derrick is a valued member of our team, and we're delighted by your acknowledgment of his efforts. Rest assured; we'll pass your compliments directly to him—such encouragement is invaluable.Thank you for choosing us. We look forward to continuing to meet your high standards.Should you need anything else or wish to share more feedback, we're just a call away. Your complete satisfaction drives us.
Derrick was very nice and knowledgeable!
Response from the owner: Dear laanmac1, thank you for sharing your positive feedback about Derrick. We're thrilled to hear that you found him not only nice but also knowledgeable. Derrick is a valued member of our team, and his dedication to providing excellent service and expertise reflects Dodson's commitment to customer satisfaction.We'll be sure to pass your compliments on to Derrick. Acknowledgments like yours are incredibly motivating and highlight the importance of the knowledgeable and friendly service we aim to deliver.Thank you for choosing us, and we look forward to continuing to serve you with the same high standard of care.Should you need any further assistance or have more feedback, please don't hesitate to contact us. Ensuring your satisfaction is our top priority.
Our house has been with Dodson Bros for over 30 years. We have been very pleased to have such dedicated and professional staff available to us. Kayla Cave have been the most recent technician and she lives up to the excellent and knowledgeable staff that Dodson employs.
Response from the owner: Dear Donald, thank you for your enduring loyalty to Dodson Bros and for taking the time to recognize Kayla Cave's outstanding service. It's truly rewarding to hear from clients like you who have trusted us for over 30 years. Your satisfaction is a testament to the dedication and professionalism we strive to uphold in every aspect of our work.Kayla embodies the excellence and expertise that Dodson Bros is known for. We're delighted to know she has continued the tradition of providing the high-quality service you've come to expect from us. Your acknowledgment of her efforts is greatly appreciated and underscores the value we place on having knowledgeable and dedicated staff.We will ensure your kind words are shared with Kayla and the rest of our team. Feedback like yours is not only motivating but also affirms our commitment to maintaining the highest standards of service for our customers.Thank you once again for your support and for being a part of the Dodson Bros family. We look forward to continuing to serve you with the same dedication and quality that you've experienced over the years.Should you have any further needs or wish to share additional feedback, please don't hesitate to reach out. Your satisfaction and peace of mind remain our utmost priorities.
Derrick of Dodson Pest Control is professional, reliable and friendly.
Response from the owner: Stephen, thank you for recognizing Derrick's professionalism, reliability, and friendliness. At Dodson Pest Control, we pride ourselves on having team members like Derrick who embody our commitment to excellence and customer satisfaction. Your feedback is incredibly valuable to us and serves as a testament to the high-quality service we strive to provide.We'll be sure to share your kind words with Derrick; positive acknowledgment like this is a great motivator. Thank you for choosing Dodson Pest Control, and we look forward to continuing to serve you with the same level of dedication and care.For any further assistance or feedback, please don't hesitate to reach out. Ensuring your satisfaction is our top priority.
Derrick has done an excellent and very professional job with respect to extermination at my house. I highly recommend Dodson and especially Derrick.
Response from the owner: Dear William, Thank you for your glowing endorsement of Derrick's extermination services at your home. We're delighted to hear that his work not only met but exceeded your expectations, showcasing the professionalism we strive for at Dodson Pest Control. Derrick is indeed a valued member of our team, and his dedication to excellence is a testament to our commitment to providing the highest quality pest control solutions.Your recommendation of Dodson, and particularly Derrick, is the highest compliment we could receive. It's feedback like yours that inspires our team to continue delivering exceptional service and reinforces our goal of exceeding customer expectations.We will make sure to pass your kind words and high praise on to Derrick. Recognitions like this are incredibly motivating and highlight the importance of the dedicated service we aim to deliver.Thank you once again for choosing Dodson for your pest control needs. We're honored by your recommendation and look forward to continuing to serve you with the same level of excellence and professionalism.Should you have any further needs or wish to share additional feedback, please don't hesitate to reach out. Your satisfaction and peace of mind are our utmost priorities.
Derrick always lets us know the day before he comes when to expect him. All of our interactions have been friendly and professional. We appreciate his thorough inspections, and have had no issues. Thank you, Derrick.
Response from the owner: Elizabeth, it's wonderful to hear about your experiences with Derrick and how his service has positively impacted you. His practice of notifying you in advance and his blend of friendliness with professionalism truly reflect what we aim for at Dodson Pest Control.Hearing that Derrick's detailed inspections have left you with no concerns underscores the effectiveness of our approach to pest control. It’s our mission to not just meet, but exceed, your expectations with every visit.We'll ensure Derrick receives your heartfelt thanks and commendations. It’s feedback like yours that inspires our entire team and reminds us of the impact of our commitment to excellence.Thank you for taking the time to acknowledge Derrick's hard work. We're excited to continue providing you with outstanding service.For any further assistance or to share more insights, please feel free to contact us. Your continued satisfaction is what drives us.
Kayla with Dodson Bros does an excellent job for me, quite knowledgeable. Been with Dodson for years and am always happy with the service I have received
Response from the owner: Hi Deborah, thank you for sharing your satisfaction with Kayla's service and for your longstanding loyalty to Dodson Bros. We are delighted to hear that Kayla's expertise and the quality of her work continue to meet your expectations. Her knowledge and dedication are key to delivering the exceptional service we strive for, and it's rewarding to know that we have consistently achieved this with you over the years.Your continued trust in Dodson Pest Control is immensely valued. Feedback like yours affirms our commitment to excellence and motivates us to maintain the high standards of service our customers deserve. We will ensure that your kind words and appreciation are passed on to Kayla; such positive recognition is incredibly motivating for our team members.Thank you once again for choosing Dodson Bros and for your support over the years. We look forward to continuing to serve you with the same level of quality and care you've come to expect.Should you have any further needs or wish to share more feedback, please don't hesitate to reach out. Ensuring your satisfaction and peace of mind are our top priorities.
Kayla is very polite and explains the chemical she uses and talks about the bugs that are caught on the sticky. Her customer service skills is amazing. Thank you
Response from the owner: Hello Felicia, thank you for taking the time to share your experience with Kayla. We are thrilled to hear about her exceptional customer service skills, politeness, and the thorough explanations she provides regarding the chemicals used and the insights into the pests caught. Kayla's dedication to ensuring that our customers are well-informed and comfortable with our services is a reflection of the high standards we uphold at Dodson Pest Control.Feedback like yours is invaluable as it not only affirms the quality of our team's efforts but also motivates us to continue delivering exceptional service. We will be sure to pass your kind words and appreciation on to Kayla; acknowledgments like this are incredibly motivating and underscore the importance of the personalized and dedicated service we strive to provide.Thank you once again for your support and for recognizing Kayla's contributions. We look forward to continuing to serve you with the same level of care and excellence.Should you have any further needs or wish to share additional feedback, please don't hesitate to reach out. Your satisfaction and peace of mind are our utmost priorities.
Kayla Cave is my technician and she is very professional. She is very knowledge about her job. She is a hard worker and always here in a timely manner. I have been with Dodson for a many of years, and Kayla has been one of the best technician that has come out to service my home.
Response from the owner: Hi Shirl, Thank you for taking the time to share your experiences with Kayla Cave and for your longstanding loyalty to Dodson. We are thrilled to hear of your high regard for Kayla's professionalism, knowledge, and dedication. Her commitment to providing timely and effective service reflects the core values we strive for at Dodson, and it's heartening to know she stands out as one of the best technicians to have serviced your home.Your satisfaction is our top priority, and feedback like yours is invaluable. It not only affirms the quality of our team's efforts but also motivates us to continue delivering exceptional service. We will be sure to pass your kind words and appreciation on to Kayla; acknowledgments like this are incredibly motivating and highlight the importance of the dedicated service we aim to provide.Thank you once again for choosing Dodson and for your continued trust in us. We are honored to have served you over the years and look forward to continuing our partnership, ensuring your home remains comfortable and pest-free.Should you have any further needs or wish to share additional feedback, please don't hesitate to reach out. We're here to ensure your pest control needs are met with the utmost care and expertise.
Derrick is courteous and on time. He is willing to make a return visit if needed.
Response from the owner: Hi kim, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.
Very pleased with service from DodsonBrandon always explaining the treatments he has done
Response from the owner: Hello Larry, thank you for sharing your satisfaction with the service provided by Brandon and Dodson Pest Control. We are delighted to hear that you are very pleased with his work and his commitment to keeping you informed about the treatments he performs. Brandon's dedication to transparency and ensuring that our customers are well-educated about our services is a key aspect of the high-quality care we strive to provide.Your feedback is greatly appreciated and serves as a testament to our team's efforts to not only meet but exceed your expectations. We believe that an informed customer is a satisfied customer, and it's wonderful to know that Brandon's explanations have contributed positively to your experience.We will be sure to pass your kind words on to Brandon. Positive acknowledgments like yours are incredibly motivating and reinforce our commitment to delivering exceptional service.Thank you once again for choosing Dodson. We look forward to continuing to serve you with the same level of dedication and thoroughness you've come to expect.Should you have any further needs or wish to share more feedback, please don't hesitate to reach out. Your satisfaction is our top priority.
Thank you Kayla for another great servicing at our place yesterday! She's been our rep. for about 6 mo. now, and we are still so appreciative that we're on her route. Kayla continues to be communicative on appointment times and handling our specific servicing needs on every visit!
Response from the owner: Hello Bruce, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.
Derrick is always here in a timely fashion. He always has a smile, is very professional and courteous. His professionalism is greatly appreciated. 👏
Response from the owner: Hey Taharqa999, thank you for taking the time to share your positive experience with Derrick. We are delighted to hear about his punctuality, professionalism, and the courtesy he extends during his visits. Derrick's commitment to providing service with a smile is a reflection of the high standards we uphold at Dodson Pest Control, and we're thrilled that his professionalism has made such a positive impression on you.Your appreciation and acknowledgment of Derrick's efforts are greatly valued. It's feedback like yours that motivates us to continue delivering exceptional service and maintaining the professionalism you've come to expect. We will make sure to pass your kind words and applause on to Derrick; we know he will be heartened by your recognition.Thank you once again for choosing our services. We look forward to continuing to serve you with the same level of dedication and care.Should you have any further needs or wish to share more feedback, please don't hesitate to reach out. Ensuring your satisfaction is our utmost priority.
Derrick was prompt, personable and conscientious. We really appreciated how he explained what he had done during the service call.
Response from the owner: Jean, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.
I would like to take time to compliment Kayla Cave for 5-star service!
Michael
I want to thank and applaud Derrick Lee for outstanding and excellent service.
Joyce
I was very pleased with the services you provided and we will be using your services again when needed!!
Johnette
Casey Knight is the best! Responsive, knowledgeable and always on time!!
Don
In a world of negativity, it is refreshing to know there are people who want to provide service with a positive and happy attitude.
Brenda
I was especially impressed by Andrew. Not only was he pleasant, but also informative.
Jane
Brian Craig was amazing!! He gave us advice and was always very polite.
Sue
Will Buchanan is very polite and always on time!
Nery
Andrew Outlands competence and professionalism give us great confidence in our selection of Dodson Pest Control as our neighborhood’s termite treatment contractor!!
Marcy
We moved but also picked up service with Dodson at our new home!
Harley
Brandon Robinson is a great asset to your team
Cynthia
Everyone was always a pleasure to work with and contacts with the company always pleasant.
Lynette
The service has always been great, and we recommended your company to the new homeowners! Thanks for everything!!
Leonard Conway, Jr.
I recommended your company to the buyer of my home! Your service is excellent.
Pat
We want to commend Kyle Somers, your manager, for going to extra effort to keep us a satisfied customer!
Louis
Brian Craig was great!
Beth
Brian Craig was my tech for many years! A great guy.
Steve
All of the technicians you sent were all polite and helpful!
Derek
We are always happy with the service we recieve!
Roy
Excellent services!
Nancy
Everyone was very nice. We never had a problem.
Sue Ann
Our technician was professional, informative and addressed all issues when they occurred.
Nancy
Awesome service from Roy!
Michaela
Roy is prompt, professional, personable, impeccable and a great representation of Dodson Pest Control!
Darrel & Judi
I was completely satisfied with the service by Sean!
Margaret
Technician Bruce is great! Very friendly, worked with my schedules and did a great job. He is very professional!
Kimberly
We have been so impressed with Brian’s extensive knowledge about best methods for treatment specific to our problem.
Jane
Your staff was efficient, on-time and concerned about correcting my problem of eliminating roaches in my house. They were able to identify where they were and get rid of them.
Cecilia
I know that Mr. Dodson would be proud to have such an outstanding employee as Mr. Sean.
David
Dodson Pest Control Office Of
Richmond South
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